Scanpan Classic 14-inch Fry Pan
Best Product From Scanpan
Scanpan Warranty is a Joke!!
I have this pan - worked great for about 1.5 years but then began to "bubble" on the flat surface. Obviously this is a manufacturing issue & Scanpan claims to have a lifetime warranty on manufacturer defects. I sent it off to the factory & they refuse the claim due to lack of cleaning...
I work in a freaking research & development department for cookware. I know how to clean a fry pan. Their "claim" is a small area on the lip of the pan - FAR AWAY from the main bubbling issue - & an area I didn't scrub completely because once I noticed the bubbling, the pan is useless to me.
This is a complete joke & their warranty "policy" is apparently: unless if falls out of the manufacturer's box in 10 pieces all while catching it on camera with a factory representative on hand, we will not cover.
Roll the dice if you choose. This pan is so expensive, for them not to treat warranty claims with the respect they deserve is ridiculous.
Famous Scandinavian design, traditional, sold craftsmanship and the latest advances in technology combine to set Scanpan Classic Cookware apart. Scanpan Classic is hand cast aluminum under 200 tons of pressure. The optimum thickness of the pan base prevents warping and keeps the pan base perfectly flat, especially important when used with glass top or ceramic ranges. The patented nonstick surface is created by firing a ceramic-titanium particles into the pan and a specially formulated nonstick compound is embedded in the ceramic-titanium surface. The pan thickness and unique ceramic-titanium surface allows for browning, searing and deglazing. Scanpan Classic can be used with high heat for stir frying and is oven safe to 500-degrees. Sc...
- Heavy-duty pressure-cast aluminum pan with patented Newtek ceramic titanium nonstick surface
- Safe for use with metal utensils; guaranteed never to chip, flake, crack, or blister
- Spring-locked phenolic plastic handle stays cool to the touch
- Suitable for all stovetops (excluding induction) up to 500 degrees
- Measures 14 x 1.5 x 14 inches; weighs 6 pounds; lifetime warranty
Piece of junk, they all stick after a while.
I've owned several Scanpan products. This fry pan, an 8-inch fry pan and a sauce pan. All stick after being used for a while. After I had problems with the first one I talked to the store I bought it from and to Scanpan. They said to use lower heat and don't use cooking sprays. I followed those instructions with the next pan I bought and still had problems. I also tried the "restore" method mentioned in the manual using the steel wool that was included with the pan without any success.
When they were new they were great, but once they started sticking, they were worse than a regular pan without a non-stick coating. Plus the sellers won't back them up. I tried to return mine under their "Lifetime" warranty, none of the stores selling them would take them back without talking to the distributor first. The distributor never returned my phone calls. Also a major consumer testing magazine that originally gave these a high rating retracted that rating after getting bad feedback...
Scampan will not honor warranty
Scanpan was good for a few years, then the finish went bad and the company claims it is a cleaning problem. They will not honor warranties. The kitchen store I bought it from has had issues and no longer carries this brand. Beware.
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